Frequently Asked Questions

Families deserve to live happier, stronger, and kinder lives. Our team has served Australian children and their parents for almost twenty years. We have a deep understanding of the challenges today’s communities face.

Our team of world-leading experts have built tested, proven, and effective programs. These programs help children to manage anxiety and overwhelm. Find strength from within when they find themselves in a tough moment. To feel confident and safe in their own body. Our experiences are dynamic and fun.

Our hand-picked Beautiful Minds Braintrust. The Braintrust is a small group comprising of highly experienced business leaders, researchers, neuroscientists, educators and elite sporting coaches.

Yes they do. This is important to ensure we only hire and work with educators that we can trust.

Yes you can! If you require an invoice in order to be able to claim NDIS, please send us an email with your child’s full name and who the invoice should be made out to and sent to. Please email [email protected]. These invoices must be paid prior to the workshop start date.

Before your child arrives at one of our experiences, show them our Instagram account, @beautifulminds

This will help your child to get a sense of what to expect. You can also head over to our @beautifulmindsreviews page on Instagram where you can watch video reviews from our past participants.

The night before attending Beautiful Minds, please make sure your child has a good night’s sleep and in the morning that they have a healthy breakfast. In the car on the way to Beautiful Minds, play them their favourite song.

Our team are equipped to support children in the mainstream school system. If you are concerned about if this is a suitable product for your child, we would prefer you email or call us so we can discuss your situation prior to booking your child in.

No. Our events are strictly a technology free day and we ask you as parents to respect this. Our team will be checking this at the door. If your child needs it to contact you after our event, the phone is to be handed into our team at the start of the day and it will be handed back to your child at the end of the event. It is so important that we give all our guests the ability to have a dopamine detox.

As part of the registration process, we have your contact details and specific notes about your child / young person. If you need to contact your child during the workshop, please call the office on 1800….

Each Beautiful Minds event is attended by a certified Beautiful Minds coach, a number of youth leaders and a series of presenters.

Our in-house recruitment team hand-pick all our coaches and staff members. Our coaches and presenters are experts in their fields and our youth leaders are passionate members of the Beautiful Minds community who volunteer their time to spend the day supporting our students.

Each Staff Member has:

• WWC/Blue Card or state equivalent
• Has been trained and certified by our global experts in their work
• A passion for mental health education and is a dynamic presenter

After each Beautiful Minds event, we’ll send you our after care notes.

These are a great way to keep your kids’ minds buzzing and feeling inspired after the event!

We love capturing our young participants engaging in the content and sharing their experience via the approved Beautiful Minds social media channels. As part of the enrolment process you provided permission for this to take place. If you would prefer that images of your child or young person are not shared, please email [email protected]

We are committed to establishing a safe and supportive learning community. Every person within the Beautiful Minds community who has regular contact with children or who works with children is lawfully entitled to do so.

Beautiful Minds develops and maintains policies and procedures to prevent risk to children and build a strong culture of safeguarding. All staff members are expected to follow these policies and procedures and contribute to the culture of care and protection of all children.

Beautiful Minds have an important role to play in supporting good health and trying to control / prevent the transmission of infectious diseases. We do this through personal hygiene routines for our students, for example, provision of hand hygiene facilities and ensuring procedures are in place to manage first aid requirements.

Please note that the primary responsibility for the prevention and control of infectious diseases lies with individuals, families and public health authorities. The Beautiful Minds team are not expected to provide expert advice or treat students, which is the role of medical practitioners and health authorities as appropriate. If your child becomes unwell during the course of a Beautiful Minds event, you will be contacted to collect your child and they will be re-enrolled to complete the workshop at a later date at no additional cost.

At Beautiful Minds we are committed to creating a fun, safe learning environment where everyone is treated with respect, dignity and courtesy. Our staff and students have the right to work in an environment free from verbal abuse and other inappropriate behaviour. This includes:

– Verbal harassment or abusive language

– Physical harassment

– Illegal behaviour

– Deliberately disruptive activity

We operate a zero abuse policy, both physical and verbal, towards all members of our team or our community. Any participant found in breach of this policy will be asked to leave the experience and fees will not be refunded. Let’s treat each other with kindness and respect.